The Key with Inside Higher Ed

Ep 62: Amazon’s Approach to Employee Education and Training

This episode explores the retailer’s $1.2 billion investment in helping workers earn degrees -- and how it reflects the complicated, sometimes conflictual relationship between colleges and employers.

Last month Amazon announced a plan to spend $1.2 billion by 2025 to expand its employee education and training offerings, which include a set of internal programs but also cover the full cost of academic programs up to bachelor’s degrees for its front-line workers.

In this week’s episode of The Key, Amazon’s vice president for workforce development, Ardine Williams, discusses the company’s new investments as well as its relationship with colleges and universities, which she describes as more cooperative than competitive.

Williams also discusses the signals that employers like Amazon send about how they view the quality of traditional higher education programs and institutions and her views about the value of a liberal arts education.

Hosted by Inside Higher Ed Co-founder and Editor Doug Lederman.

This episode of The Key is sponsored by D2L.

Ep 61: Putting Career Readiness at Higher Ed’s Core

Many employers and critics of higher education think many colleges and universities focus too little on ensuring that their graduates thrive after they leave, and favor holding institutions accountable for how their students fare in the job market. That’s unpalatable to a lot of academics, who view a college education as about more than how much you earn. 

The guests in this week's episode, Wake Forest University’s Andy Chan and Christine Cruzvergara of Handshake, endorse the view that colleges and universities should be collecting and sharing data about how well they are preparing students for success in the workplace, given that that’s the primary reason many students go to college. 

But the set of common metrics they propose colleges use to measure their own performance is broad, and it includes such data as how much institutions expose students to experiential learning in college to graduates’ satisfaction with their jobs once they leave. 

Chan and Cruzvergara discuss the need for colleges to prioritize their students’ career readiness, and to move beyond tired debates pitting learning against vocation.  

Hosted by Doug Lederman, co-editor of Inside Higher Ed

This episode is sponsored by D2L.

Ep 60: COVID’s Impact on the Return to Campus

Despite our expectations and hopes, here we are in another COVID fall. This week’s episode of The Key examines how the pandemic is affecting institutions, students and employees as most colleges and universities strive to keep their reopened campuses … open.

Elizabeth Redden, a senior reporter who has driven Inside Higher Ed’s coverage of the pandemic since its earliest days, joins The Key to discuss a wide range of issues:

• Enormous variation in how the coronavirus – and politics related to the pandemic -- are playing out in different parts of the country.
• How students are complying with their colleges’ vaccination mandates.
• What we know, and may not know, about the state of COVID infection on campuses.

Hosted by Inside Higher Ed Co-founder and Editor Doug Lederman.

This episode of The Key is sponsored by D2L.

Ep 59: Reshaping the Federal Role in Higher Ed

The Biden administration has promised once-in-a-generation investments and changes in higher education. Legislation introduced in the House of Representatives this month would take meaningful steps in that direction.

This week’s episode of The Key digs into what could end up being one of the most significant pieces of federal higher education policy making in many years: the Build Back Better Act. It includes the American College Promise, his plan to make community college tuition-free, significantly expanded funding for Pell Grants, and, for the first time, a fund that would give colleges incentives for retaining their students and ensuring that they graduate. It would also reshape the relationship between federal and state governments, through a partnership that would give state governments billions but require a lot from them in return.

The episode includes conversations with Michele Streeter, associate director of Policy & Advocacy at the Institute for College Access and Success; Jee Hang Lee, senior vice president (and incoming president) at the Association of Community College Trustees; and Will Doyle, a professor of higher education at Vanderbilt University.

This episode is sponsored by D2L. 

Ep 58: Teaching and Learning in (Another) Fluid Fall

Most of us had hoped for a lot more stability this fall, but here we are. For those of you involved in teaching and learning at your colleges and universities, that means continuing to live in that sometimes uncomfortable space you’ve inhabited for the last 18 months: Will my class have to go remote tomorrow? Have I designed my course to withstand that kind of disruption? Can I be effective no matter what setting we’re in?

These may not be fleeting questions for institutions and instructors, as higher education deals with a new reality that whether it’s a global health pandemic, or hurricanes or forest fires, or any other kind of interruption or disruption, circumstances may require – and students may demand – flexibility in how and when academic instruction is delivered.

This week’s episode of The Key features a discussion with Jeff Borden, chief academic officer at D2L and executive director of Institute for Inter-Connected Education. The conversation examines how colleges are striving to balance and mix in-person and virtual modalities; the growing recognition of students’ non-cognitive as well as cognitive needs; and how the pandemic may have altered student and faculty expectations.

Sponsored by D2L

Ep. 57: Career and Technical Education Goes Hybrid

Much higher education coverage related to COVID-19 focused on 18-year-old students being displaced from their dorms and listening to history lectures or watching biology videos in their childhood bedrooms. Relatively little attention was paid to the pandemic’s impact on career and technical education, much of which involves hands-on learning.

In this week’s episode of The Key, Shayne Spaulding, a senior fellow in the income and benefits policy center at the Urban Institute, discusses research the think tank released this spring about how the pandemic may have changed the role of online and blended learning in community college career and technical programs. The conversation also explores the role of alternative providers in the CTE space and whether vocational learning is undervalued in American society.

This episode is hosted by Inside Higher Ed Editor Doug Lederman. 

Sponsored by ECMC Foundation.

Ep. 56: A New Pathway for Working Adults?

A wide range of education and training providers strive to help working adults enter or advance in the workforce. Community colleges and a growing number of other nonprofit and for-profit universities are intensifying their longstanding efforts. Companies like Amazon, Google and others are investing in their own programs, with and without colleges. And an almost endless array of startups, funded by investors seeing a new market, are creating shorter, less expensive programs aimed at getting people into well-paying jobs fast and without significant time out of the workforce.

This episode of The Key explores another approach to serving working adults. Merit America is a nonprofit organization that connects adults to short-term certification programs and to professional coaches to help move them quickly into high-demand jobs like IT support and data analytics. Its co-CEOs, Rebecca Taber Staehelin and Connor Diemand-Yauman, join The Key to talk about their work and how it fits into the larger landscape for working adults. They’ll discuss their unusual mix of corporate and philanthropic funding, how they think training providers like them should be judged, and how they plan to grow from about 1,500 learners this year to 10,000 and ultimately 100,000.

Hosted by Inside Higher Ed Co-founder and Editor Doug Lederman.

This episode of The Key is sponsored by ECMC Foundation.

Ep. 55 Resetting, Not “Fixing,” Student Transfer

The set of programs, policies and pathways by which learners move between colleges and universities is complex and often incoherent. Many students enter the transfer maze and never get through it, costing them time and money.

That’s especially problematic because the students who seek to transfer are disproportionately those whom higher education has historically served least well – students from low-income backgrounds, members of underrepresented minority groups, working learners.

This week’s episode of The Key discusses the work of the Tackling Transfer Policy Advisory Board. The group of national experts convened to try to “fix” transfer, but its new report, out this week, concludes instead that this moment really demands a broader “reset.”

Marty J. Alvarado, executive vice chancellor for educational services at the California Community Colleges chancellor’s office and a leader of the advisory board, discusses the effort and the transfer landscape.

Hosted by Inside Higher Ed Co-founder and Editor Doug Lederman.

This episode of The Key is sponsored by ECMC Foundation.  

 

Ep. 54: Dealing With Students’ Learning Loss

“Learning loss” – the idea that students failed to stay on their previous trajectory – has been much discussed in K-12 education during the pandemic. We hear far less about it in higher education, even though students and faculty members alike consistently say they believe students have learned less in the last year than they usually do.

In this week’s episode of The Key, we discuss what colleges and universities will be facing as most prepare to welcome students back to their physical classrooms this fall, and how professors and staff members who work with students might go about understanding which students have been set back and in what ways, and how to get them back on track.

We talk with Natasha Jankowski, former executive director of the National Institute for Learning Outcomes Assessment who is now a consultant on student learning and a lecturer at New England College, and Ereka R. Williams, associate provost for academic strategy and institutional effectiveness at Winston-Salem State University, in North Carolina.

Hosted by Inside Higher Ed Co-founder and Editor Doug Lederman.

Ep. 53: College Students’ Expectations for the Fall

Students have offered mixed assessments of their learning experiences during the pandemic year. Many of them have complained about the lack of interaction with peers and professors in virtual environments, but appreciated the flexibility they gained in when and how they learned.

With many colleges planning a significant if not full return to their physical campuses this fall, what will students be expecting from their institutions and their professors when it comes to learning?

Have the last 15 months reinforced their appreciation for learning in person, or will they expect to have the option to attend class remotely when it suits them? 

Will professors who changed their teaching practices when they were forced to teach virtually embrace some of the new approaches or tools they adopted during the pandemic, or will they revert to their old ways of doing things?

We’re joined in this week’s episode of The Key by three experts on student learning and online education: Justin Louder, associate vice provost for eLearning & Academic Partnerships at Texas Tech University; Michelle Miller, professor of psychological sciences at Northern Arizona University; and Alexandra Salas, dean for innovation, teaching, digital learning excellence and educational support services at Delaware County Community College.

This episode is sponsored by Blackboard.